III: Retaining Good Employees (Performers)

RETAINING GOOD PERFORMERS and influence those 'poor to average' to shift their paradigm to Good.

How they did it:
1. Establish 'Employee Suggestion Scheme' or whatever you wish to call it.

2. Create for it a self-manage system (self-managing to a great extend) that management role is simplified to just Verifying the actual savings or profit leap via the suggestion and thus when the project matured (when the project reach the age of 12 or 13 months old), there will be some 'gain sharing' of substantial gain after less improvement costs.

Example: Net savings / profit leap of 10K - 1KK will result in teams getting a cheque of 'gain sharing' of 1K - 50K which they can share among their 5-10 members in their team. The table for reward/'gain sharing' calculation should be transparent, and the audit should come from the facts & figures department. For those reaching gains of more than 1KK, or those with very beneficial but intangible result, should also come with some creative extras, like shares/bonds/motorbike/gold/house depending on the team's outstanding nature/figure of achievement/improvement.

3. It is very important that reward should not be calculated on projected/forecasted gains, rather, on the actual amount which entered company's pocket, which should only be audited & verified by the relevant department such as finance/costing/accounts/etc. (the facts & figures dept).

4. Very importantly, it is wise to 'blow it so loud' by having a presentation of mock cheques (for the substantial gain sharing) at the canteen (very public place of your company) during lunch time for all to see that "the management does mean business" and will appreciate every employees' effort. Do it monthly.

5. Note of cautions: This is very contagious, and before long, you will find it a bit difficult to appreciate so many achievers. So it is important to set it right the first time.


ROI:
The snow-ball effect of this is in the overall satisfaction of customers and the quantum leap in your company profits.